Female Coaching

T&C’s

1st October 2025

 

# Personal Training Terms & Conditions

These terms and conditions (“Agreement”) set out the expectations between **Fiona Duncalf** (“Trainer”) and the client (“Client”). By purchasing and participating in personal training services, the Client agrees to the following:

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### 1. Payments

* All payments must be made **monthly in advance via standing order**.

* Payments are due on the **1st of each calendar month**.

* Failure to make payment on time may result in sessions being suspended until payment is received.

*Payments do not cover 5 week months, you are purchasing blocks of 4 or 8 sessions that need to be used during the calender month. If a 5 week month occurs, you can purchase additional sessions for that extra week.

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### 2. Session Booking & Attendance

* Sessions are scheduled by mutual agreement between the Trainer and the Client.

* Sessions must be used within the month they are purchased and cannot be carried over, they are not purchased on a pro-rata basis.

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### 3. Cancellation & Rescheduling

* A **minimum of 24 hours’ notice** is required to cancel or reschedule a session.

* If less than 24 hours’ notice is given, the session will be **forfeited and charged in full**.

* Exceptions may be made at the Trainer’s discretion in cases of genuine emergency.

**Semi-Private Personal Training Clients - if one person attends the session, that sessions is classed as “used for both parties”. If a cancellation needs to occur, both parties won’t be able to attend the session.

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### 4. Termination of Agreement

* The Client may terminate this Agreement at any time by providing **30 days’ written notice**, this can be via e-mail, message or WhatsApp.

* No refunds will be issued for sessions already paid for, but the Client may continue to use them until the end of the notice period.

* The Trainer reserves the right to terminate this Agreement with immediate effect if the Client breaches these terms or engages in behaviour that is unsafe or inappropriate.

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### 5. Health & Safety

* The Client is responsible for disclosing all relevant medical conditions and injuries prior to training.

* The Trainer is not liable for any injuries sustained during sessions where the Client has failed to disclose such information or has not followed instructions.

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### 6. Liability

* The Trainer will provide a safe training environment and appropriate instruction.

* Participation in training is at the Client’s own risk. The Trainer is not responsible for injuries, health issues, or damages that arise from participation, except in cases of proven negligence.

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### 7. General

* These terms are governed by the laws of England & Wales.

* By making payment, the Client acknowledges that they have read, understood, and agree to these Terms & Conditions.